Generally, it can take up to 45 days to receive these documents from the carrier you were
assigned to. Remember, the temporary identification card we emailed you is valid up to 45 days.
Generally, the administrator of the Program (CAARP/AIPSO) will assign you within 2-3 business days from when your application was submitted to them from our office. The assignment notice will be mailed out to you and you should receive this notice within 15 business days from when you purchased the policy. This notice will let you know which insurance company you have been assigned to, but it will not include your policy number, as that will be mailed to you by the insurance company once they have processed the paper work on their end.
The California Low Cost Auto Insurance policy can take up to 45-55 days to electronically submit
to DMV. However, if your registration hasn’t already suspended, you can email us at
firstname.lastname@example.org and request that our office report to DMV that you have
purchased a California Low Cost Auto Insurance policy, which should remove the tracking to
suspend your registration. If your registration has already suspended, you will first need to pay
the reinstatement fee of $14 online and then send us the email confirmation showing that this has been
Please contact the carrier you are assigned to, as only they have access to the most current billing and claims information.
No, this is not possible, as the program only allows one vehicle per policy and up to two vehicles/policies per household member. You can apply for the second vehicle by creating a second application online at www.mylowcostauto.com or by calling our office. You would end up with two separate policies as a result.
Unfortunately, this is not an option that the carriers offer currently. It is also important to note that the initial payment method you made at the time of issuance may not be the same method the carrier you are assigned to offers. For example, if you have paid initially for your policy using an American Express card, the insurance company you get assigned to may not accept American Express for your future installments.
Please contact us for any service-related questions and we can send you the necessary form to make the changes accordingly. We may need additional documentation in some instances, but we will let you know at the time you call, email, or text us.
When a Low Cost Auto Insurance Policy is cancelled, the premium refund will be determined based on the pro rata unearned premium for the period of coverage, subject to a minimum premium of $50 per policy.
You would want to contact us to discuss further, as a separate policy would need to be purchased. On average, you would be looking at between $150 - $200 in additional premium per month, but the final price would be subject to driving, claims history and other rating factors. This is just a price indication and would be subject to current filed rates, which are subject to change.
Below is a list of common insurance companies who handle the California Low Cost Auto Insurance
Program and their payment and claims contact information.
Billing # 800-531-5981
Claims # 800-531-5981
Integon National Insurance Company
Billing # 888-833-2088
Claims # 800-327-3000
Billing # 661-663-1826
Claims # 800-585-5677
2775 N Ventura Road
Oxnard, CA 93036
Click Here to Email Us