Generally, it can take up to 45 days to receive these documents from the carrier you were
assigned to. Remember, the temporary identification card we emailed you is valid up to 45 days.
Generally, the administrator of the Program (CAARP/AIPSO) will assign you within 2-3 business days from when your application was submitted to them from our office. The assignment notice will be mailed out to you and you should receive this notice within 15 business days from when you purchased the policy. This notice will let you know which insurance company you have been assigned to, but it will not include your policy number, as that will be mailed to you by the insurance company once they have processed the paper work on their end.
The California Low Cost Auto Insurance policy can take up to 45-55 days to electronically submit
to DMV. However, if your registration hasn’t already suspended, you can email us at
firstname.lastname@example.org and request that our office report to DMV that you have
purchased a California Low Cost Auto Insurance policy, which should remove the tracking to
suspend your registration. If your registration has already suspended, you will first need to pay
the reinstatement fee of $14 online and then send us the email confirmation showing that this has been
Please contact the carrier you are assigned to, as only they have access to the most current billing and claims information.
No, this is not possible, as the program only allows one vehicle per policy and up to two vehicles/policies per household member. You can apply for the second vehicle by creating a second application online at www.mylowcostauto.com or by calling our office. You would end up with two separate policies as a result.
Unfortunately, this is not an option that the carriers offer currently. It is also important to note that the initial payment method you made at the time of issuance may not be the same method the carrier you are assigned to offers. For example, if you have paid initially for your policy using an American Express card, the insurance company you get assigned to may not accept American Express for your future installments.
Please contact us for any service-related questions and we can send you the necessary form to make the changes accordingly. We may need additional documentation in some instances, but we will let you know at the time you call, email, or text us.
When a Low Cost Auto Insurance Policy is cancelled, the premium refund will be determined based on the pro rata unearned premium for the period of coverage, subject to a minimum premium of $50 per policy.
Unfortunately, due to current market conditions, our agency does not have other options available at this time.
Below is a list of common insurance companies that handle the California Low Cost Auto Insurance
Program and their payment and claims contact information.
CAARP Insurance Agency (policies begin with AAP)
Customer Service: 888-922-4776 -Email: CALC@aipso.com
Electronic Payments: https://www.aipso.com/CALCPayments
Payments by Mail
Make check payable to CAARP and mail to:
PO Box 6530
Providence, RI 02940-6530
Integon National Insurance Company (policies begin with IMPLC)
Customer Service: 800-632-3306- Email: UNDNYBP@NGIC.COM
Electronic Payments: https://www.acipayonline.com
State or Territory-California
Payment Entity-Integon National Insurance Company
Payment Type-Accounts beginning with IMPLC
Payment by Phone-800-487-4567 option 4
Payments by Mail
Make checks payable to Integon National Insurance Company and mail to:
Integon National Insurance Company
PO Box 9048
Bethpage, NY 11714
21st Century Centennial Insurance Company (policies begin with CAR)
Customer Service: 800-531-5981-Email: FAR@farmersinsurance.com
Payments by Phone-800-531-5981
Payments by Mail
Make checks payable to 21st Century Ins. and mail to:
21st Century Insurance
Automobile Insurance Plan-No Payment Coupon
PO Box 15305
Wilmington, DE 19850-5305
Auto Ins. Plan Payment Center-With Payment Coupon
P.O. Box 7247-0243
Philadelphia, PA 19170-0243
2775 N Ventura Road
Oxnard, CA 93036
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