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Generally, it can take up to 45 days to receive these documents from the carrier you were
assigned to. Remember, the temporary identification card we emailed you is valid up to 60 days.
Generally, the administrator of the Program (CAARP/AIPSO) will assign you within 2-3 business days from when your application was submitted to them from our office. The assignment notice will be mailed out to you and you should receive this notice within 15 business days from when you purchased the policy. This notice will let you know which insurance company you have been assigned to, but it will not include your policy number, as that will be mailed to you by the insurance company once they have processed the paper work on their end. The California Low Cost Auto Insurance policy can take up to 45-55 days to electronically submit
to DMV. However, if your registration hasn’t already suspended, you can email us at
[email protected] and request that our office report to DMV that you have
purchased a California Low Cost Auto Insurance policy, which should remove the tracking to
suspend your registration. If your registration has already suspended, you will first need to pay
the reinstatement fee of $14 online and then send us the email confirmation showing that this has been
completed.
Please contact the carrier you are assigned to, as only they have access to the most current billing and claims information. No, this is not possible, as the program only allows one vehicle per policy and up to two vehicles/policies per household member. You can apply for the second vehicle by creating a second application online at www.mylowcostauto.com or by calling our office. You would end up with two separate policies as a result. Unfortunately, this is not an option that the carriers offer currently. It is also important to note that the initial payment method you made at the time of issuance may not be the same method the carrier you are assigned to offers. For example, if you have paid initially for your policy using an American Express card, the insurance company you get assigned to may not accept American Express for your future installments. Please contact us for any service-related questions and we can send you the necessary form to make the changes accordingly. We may need additional documentation in some instances, but we will let you know at the time you call, email, or text us. When a Low Cost Auto Insurance Policy is cancelled, the premium refund will be determined based on the pro rata unearned premium for the period of coverage, subject to a minimum premium of $50 per policy. Unfortunately, due to current market conditions, our agency does not have other options available at this time. 21st Century Below is a list of common insurance companies that handle the California Low Cost Auto Insurance
Program and their payment and claims contact information. CAARP Insurance Agency (policies begin with AAP) Customer Service: 888-922-4776 | Email: [email protected] Pay by Phone: 866-470-5504 Electronic Payments: https://pay.caauto.online Tip for Users: When entering the policy number, ensure it is in ALL CAPS (e.g., CAR). The system will not accept lowercase letters. For the date of birth, enter it in the format MMDDYYY (e.g., 01012025). Do not include dashes or other separators. Payments by Mail Make check payable to CAARP and mail to: CAARP PO Box 6530 Providence, RI 02940-6530 ----------------------------------------------------------------------------------------------------------------------------------------------- Integon National Insurance Company (policies begin with IMPLC) Customer Service: 800-632-3306 | Email: [email protected] Pay by Phone: 866-470-5520 Electronic Payments: https://pay.caauto.online Tip for Users: When entering the policy number, ensure it is in ALL CAPS (e.g., CAR). The system will not accept lowercase letters. Integon National clients must enter the alpha character following the policy number. For example, IMPLC123456A For the date of birth, enter it in the format MMDDYYY (e.g., 01012025). Do not include dashes or other separators. Payments by Mail Make checks payable to Integon National Insurance Company and mail to: Integon National Insurance Company PO Box 9048 Bethpage, NY 11714 ----------------------------------------------------------------------------------------------------------------------------------------------- 21st Century Centennial Insurance Company (policies begin with CAR) Customer Service: 800-531-5981 | Email: [email protected] Pay by Phone: 833-516-4460 Electronic Payments: https://pay.caauto.online Tip for Users: When entering the policy number, ensure it is in ALL CAPS (e.g., CAR). The system will not accept lowercase letters. For the date of birth, enter it in the format MMDDYYY (e.g., 01012025). Do not include dashes or other separators. Payments by Mail Make checks payable to 21st Century Ins. and mail to: Auto Ins. Plan Payment Center P.O. Box 7247-0243 Philadelphia, PA 19170-0243 DISCLAIMER: Pacific Preferred Insurance Brokers, LLC (‘PPIB’) does not guarantee its accuracy or completeness or suitability. IN NO EVENT SHALL PPIB BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES RELATING TO THIS MATERIAL, FOR ANY USE OF THIS ELECTRONIC COMMUNICATION, OR FOR ANY OTHER INFORMATION CONTAINED HEREIN. PPIB takes no responsibility and makes no warranty whatsoever for the content or information contained in this electronic communication. All such links, phone numbers, addresses are provided in this electronic communicate solely for the convenience of the customer. We make no representations or warranties that use of any website, phone number or address listed above will be uninterrupted, error-free or reliable. |
Contact Us: (800) 913-1844
